ResponsibilitiesActs as a brand representative reflective of the company valuesPartners with the Visual Merchandising Manager and Leadership Team on the creation of an engaging visual experience that appeals to the UO customerLeads and supports the team to elevate every aspect of the store experience through omni channel capabilities, merchandising, and display to create a compelling atmosphereCultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalizedInterprets customer feedback and team insights to positively improve interactionsBuilds a succession plan for engaging and retaining a diverse team to fuel internal growthActively recruits and interviews to build an external network of talentProvides timely and specific employee feedback to create a culture of action and accountabilityInspires teams through empowerment, creativity, empathy, and shared fateOversees and collaborates with key partners to uphold daily operating proceduresRequirementsPassion for UO brand5+ years store leadership experienceProven record of hiring and developing great talentStrong understanding of merchant process and ways it impacts the businessExperience in coaching, counseling, and conflict resolutionAbility to work flexible hours to meet the needs of the store, including nights, weekends, and holidays#J-18808-Ljbffr