Job Details

Branch Supervisor In Store Locations

Supervises a designated branch to achieve established production and other goals.

Essential Functions & Responsibilities:

• Supervises day-to-day branch operations, including scheduling staff
• Directly supervises and motivates branch staff to create a team environment
• Responsible for continued training, including providing spot coaching and feedback
• Supervises branch sales process, including new banking accounts, loan applications, and referrals
• Opens banking accounts, processes loan requests, runs teller transactions, and handles escalated customer service issues
• Supervises in accordance with Retail Essentials and the Branch Audit Program
• Tracks progress towards and achieves branch sales performance goals
• Assists in interviewing Personal Bankers and Lead Personal Bankers

Knowledge, Skills, Abilities:

• Education: High School Diploma or equivalent required, college degree preferred
• Experience: Requires one (1) year of supervisory experience and two (2) years of banking experience. Sales experience preferred
• Work involves interactions with others and may be of a personal or sensitive nature when working through escalations. Additional skills include developing relationships, motivating, influencing, and training others. Composure and professionalism when handling complex situations.
• Approachable and caring, with strong ability to relate and empathize. Sales and marketing awareness and aptitude. Goal-oriented, strong initiative, and ability to delegate. Knowledge of Microsoft Office Suite.

Competencies:

• Adherence to CoreFirst Values; Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required, including the ability to lift up to fifty (50) pounds.

Travel:

Travel is primarily local during the business day, although some local evening and weekend travel may be expected.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Applicants must pass a drug screen and background check

Internal applicants must meet the minimum requirements of their current job, notify their manager/supervisor they are applying for the position, and submit a resume via the employee portal

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.