Job Details

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Ensure all guests feel they are having an exceptional experience at the property
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

• Diploma or equivalent from high school is required; some college is desired
• Computer proficiency is required; experience with accounting or reservation software is preferred
• Overnight shift; requires flexible hours
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Excellent customer service and communication skills are required