Day to Day:
Setting-up administrator accounts, maintaining system documentation, tuning system performance, installing system-wide software, and allocating mass storage space
Interacting with users and evaluating vendor products
Making recommendations to purchase hardware and software, coordinating installation, and providing backup recovery
Developing and monitoring policies and standards for allocation related to the use of computing resources
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Nice to Have:
Certifications in O365, CompTIA A+, CompTIA Server+, Microsoft Professional Series
Experience with Microsoft Developer Studio 2015 / 2019 / 2022
Experience coding TSQL in a Microsoft SQL Server environment
Experience with Linux server administration
Lean Six Sigma and ISO 9001 experience or training
Must Haves:
Bachelors degree in computer science or management information systems (or equivalent work experience)
Public Trust security clearance required to start
Experience with the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
Installation and upgrade computer components and software, manage virtual servers, and integrate automation processes
Installation of network devices and cabling
Troubleshoot hardware and software issues to resolution
Ability to determine and provide technical specifications for planning and implementing new or upgrades of IT infrastructure
Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Lead desktop and helpdesk support efforts, ensuring timely resolution of all desktop applications, workstations, and related equipment problems
Responsible for capacity, storage planning, and database performance
Effective communication skills, both orally and in writing
Software needed:
Windows Server 2008 / 2016 / 2019 2022
Microsoft SQL Server 2008 / 2014 / 2017 / 2019
Windows 10 / 11
Microsoft Internet Information Server
Microsoft Professional Office Suite
VMWare / Hyper-V