Job Details

Why DH Pace?DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.DH Pace Company, Inc. in Topeka, Kansas, aspires to hire an Operations Manager who will actively manage our Commercial Operations Department. As the Operations Manager, you will manage the Topeka commercial installation and/or service departments which perform commercial work in the Topeka area. Product knowledge NOT required, however, experience managing a service or installation team responsible for servicing or installing mechanical and/or electrical products and/or equipment in homes is preferred.Position Overview:Responsible for managing daily commercial service or installation department operations of garage doors performed throughout the Topeka area by our skilled teamsWill have department budget and P&L responsibility with the expectation of effectively controlling labor and material costsManage and directly assist with employee job scheduling, dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving to ensure customer commitments are properly executed and expectations are metEffectively communicate with customers ensuring the highest quality customer service is always provided while managing job in a fashion that's below budget and profitableMonitor manpower, workload, employee performance and develop, train and hire service technicians and installers, office administrative personnel and interns/management trainees with a focus on improving individual performance of all staff you manage through daily, monthly and annual performance reviewsOther responsibilities as assignedQualifications: 3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/productsMust have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profitMust be an excellent communicator who is highly organized and possesses a good mechanical aptitudeCore Work Hours Monday - Friday with emergency / after-hours call rotation and some SaturdaysMust possess a Valid Driver's License and good driving record#PaceID3Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date!Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas DayFloating Holidays: Up to 2 floating holidays per yearCompetitive compensation: Including annual performance evaluations!401k retirement plan: Including an employer match!Company paid: Life insurance, short-term disability, & long-term disabilityand more!Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)