Job Details

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Responsibilities :

• Assist with monitoring and operating all attractions locations including greeting Guests, loading and unloading attractions, operating attraction systems, delivering narrations and providing audience control while always ensuring Guests and Crew Member's safety

• Memorizing and delivering narrations (spiel) at a variety of lengths on a microphone to large groups

• Monitoring Guest flow and providing a safe Guest experience

• Enforce policies and ride restrictions including monitoring height restrictions

• Ensure safety of ride operations including verifying safety restraints and belts are safely secured before a ride is set into motion

• Proactively engage with Guests by addressing needs and answering questions

• Help with Guest challenges and escalate as required

• Monitor radio communication with Attractions Coordinator, Attractions Managers and other areas

• Complies with the safety competencies, and all company policies and procedures

• Emergency Duties as specified in the ship Assembly Stations and Emergency Functions Plan

• SMS - uphold the general safety management responsibilities in areas and operations under their control

• Physical role requiring heavy lifting, climbing, pushing, pulling, bending, twisting, standing, walking, and kneeling. Must be able to grip, grasp, and lift from 5 to 25 pounds and must be able to push and pull up to 40 pounds

Prolonged standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions

Basic Qualifications :

• Minimum six months of recent work experience in high volume guest facing environment (i.e. transportation, airport, resorts, F&B, retail, cruise industry)

• Preferably in attractions/ride operations (amusement parks, carnivals, waterparks)

• Focus on culture of safety and following procedures listed in operating guide

• High volume guest interactions, engaging qualities, handling conflict

• Clear and concise communication (English required), other languages preferred

• Must maintain time management, ability to multi-task and have attention to detail

• Works well in team environment as well as independently

• Comfortable with public speaking, giving instructions, enforcing rules in a courteous way focusing on safety

• Experience with repetitive work

• Crowd control experience

Experience in heavy lifting (up to 25 pounds), climbing, pushing and pulling (up to 40 pounds), bending, twisting, standing, walking, & kneeling

Job ID: 1248351BR

Location: United States

Job Posting Company: "Disney Cruise Line"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email ...@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.