Job Details

Cleans and maintains hotel guest rooms in accordance with departmental policies and procedures.

ESSENTIAL DUTIES AND Responsibilities:

* Cleans guests rooms per established protocol

* Responsible for ensuring each guest room meets established level of cleanliness to achieve guest satisfaction

* Washes and folds linens for rooms as needed

* Handles special requests in a manner that ensures guest satisfaction

* Responsible for checking keys in and out at the beginning and end of each shift and for maintaining the safety of the key while on duty

* Ensures guest rooms are properly secured prior to occupancy and upon entering and leaving an occupied room

* Follows established lost and found procedures

* Maintains vacuums and other equipment in a clean manner

* Maintains linen closets in an orderly manner

* Functions as House Person, Laundry Attendant, Heavy Duty Room Attendant and/or Rooms Control Coordinator as needed

* Performs the duties of EVS Cleaning Person as needed

* Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same

* Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Required

* Available to work required schedule which may include nights, weekends, holidays, and extended hours as needed

* Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook

* Ability to work well with team members and supervisory staff

* A record of satisfactory performance and reliability in all prior and current employment

Preferred

* High School diploma or GED

* Previous hotel housekeeping and/or environmental services experience

* Prior customer service experience

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

* Physically mobile with reasonable accommodations

* Must be able to reach above and below the shoulder, grip small items, bend, and stoop while performing essential job functions

* Stand and walk for up to eight hours

* No known allergic reaction to cleaning chemicals

* Able to tolerate second-hand smoke

* Respond to visual and aural cues

* Must have basic English communication skills

* Operate in mentally and physically stressful situations

* Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.